Pricing

Shipping Policy

A Shipping Policy Template explains how you send orders to customers, including delivery times, shipping costs, and what happens if a package is late or lost. Use this free, ready-to-edit document to add your own shipping terms and share them clearly. Fill it in, download it, and have it signed online in minutes.

What Is a Shipping Policy and Why Do You Need One?

A Shipping Policy is a written document that tells customers how their orders will be packed, sent, and delivered. It usually covers delivery areas, shipping methods, delivery times, costs, and how customers can track their orders. It also explains what happens if a package is delayed, damaged, or lost. A clear shipping policy builds trust with buyers, reduces questions and complaints, and helps avoid disputes after a sale.

Why Use a Ready-Made Shipping Policy Template Instead of Writing One Yourself

Writing a shipping policy from scratch can leave out key details, such as processing time, international shipping rules, customs fees, or what to do with lost parcels. A ready-made Shipping Policy Template already includes these important sections in a clear order, so you only need to add your own terms. It saves time, uses simple and professional wording, and gives your customers a policy that is easy to read and understand.

Who Should Use This Shipping Policy Template

Online store owners, small sellers, dropshippers, wholesalers, and craft or food businesses can use this template. It is also helpful for freelancers and shops that send products or documents to customers. Whether you ship a few orders a week or hundreds a day, it helps you set the same clear rules for every customer.

How to Fill Out and Use This Shipping Policy Correctly

Start by adding your business name and a short line explaining where you ship. Next, state how long it takes to process an order and the expected delivery times for each shipping option. Then add your shipping costs, any free shipping offers, and rules for international orders and customs fees. Explain how customers can track their orders and what to do if a package is late, damaged, or lost. Finally, ask the customer to read the policy, sign and date it, and keep a copy for both sides.


How to Use Agreed Templates

Start With the Template

Open the Product Agreement Template in your Agreed workspace and begin with a ready-to-use agreement structure.

Customize Agreement Details

Add or edit product details, responsibilities, pricing, deliverables, timelines, and other terms to match your agreement needs.

Review, Sign & Manage

Send the agreement for review and approval, collect signatures, and manage the completed agreement securely in Agreed.

Frequently Asked Questions.

Everything you need to know about Agreed. Can't find what you're looking for?

In most places, no law forces an online store to have one. However, it is strongly recommended, because it sets clear expectations and many payment and marketplace platforms ask for it.

It should include delivery areas, processing and delivery times, shipping costs, tracking details, and what happens if an order is late, damaged, or lost. International sellers should also mention customs and duties.

This depends on your policy and local laws. Many sellers take responsibility and offer a replacement or refund, so state your rule clearly and tell customers how to report the problem.

Show it on your website footer, product pages, checkout page, and order confirmation emails, so customers can read it before they buy.

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