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A Shipping Policy Template explains how you send orders to customers, including delivery times, shipping costs, and what happens if a package is late or lost. Use this free, ready-to-edit document to add your own shipping terms and share them clearly. Fill it in, download it, and have it signed online in minutes.
A Shipping Policy is a written document that tells customers how their orders will be packed, sent, and delivered. It usually covers delivery areas, shipping methods, delivery times, costs, and how customers can track their orders. It also explains what happens if a package is delayed, damaged, or lost. A clear shipping policy builds trust with buyers, reduces questions and complaints, and helps avoid disputes after a sale.
Writing a shipping policy from scratch can leave out key details, such as processing time, international shipping rules, customs fees, or what to do with lost parcels. A ready-made Shipping Policy Template already includes these important sections in a clear order, so you only need to add your own terms. It saves time, uses simple and professional wording, and gives your customers a policy that is easy to read and understand.
Online store owners, small sellers, dropshippers, wholesalers, and craft or food businesses can use this template. It is also helpful for freelancers and shops that send products or documents to customers. Whether you ship a few orders a week or hundreds a day, it helps you set the same clear rules for every customer.
Start by adding your business name and a short line explaining where you ship. Next, state how long it takes to process an order and the expected delivery times for each shipping option. Then add your shipping costs, any free shipping offers, and rules for international orders and customs fees. Explain how customers can track their orders and what to do if a package is late, damaged, or lost. Finally, ask the customer to read the policy, sign and date it, and keep a copy for both sides.
Open the Product Agreement Template in your Agreed workspace and begin with a ready-to-use agreement structure.
Add or edit product details, responsibilities, pricing, deliverables, timelines, and other terms to match your agreement needs.
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In most places, no law forces an online store to have one. However, it is strongly recommended, because it sets clear expectations and many payment and marketplace platforms ask for it.
It should include delivery areas, processing and delivery times, shipping costs, tracking details, and what happens if an order is late, damaged, or lost. International sellers should also mention customs and duties.
This depends on your policy and local laws. Many sellers take responsibility and offer a replacement or refund, so state your rule clearly and tell customers how to report the problem.
Show it on your website footer, product pages, checkout page, and order confirmation emails, so customers can read it before they buy.

A Hybrid Working Policy Template sets clear rules for employees who split their time between the office and working from home. Use this free, ready-to-edit document to add your own office days, working hours, and communication rules. Fill it in, download it, and have your team sign it online in minutes.

An Articles of Association Template sets out the main rules for how a company is run, including its directors, shareholders, and decision-making process. Use this free, ready-to-edit document to add your own company details and rules. Fill it in, download it, and have it signed online in minutes.

An Internet Usage Policy sets clear rules for how employees may use the company's internet, Wi-Fi, and online tools during work. Use this free, ready-to-edit template to add your own rules, limits, and consequences. Fill it in, download it, and have your team sign it online in minutes.

A Data Retention Policy sets clear rules for how long your business keeps different types of records and how they are safely deleted afterward. Use this free, ready-to-edit template to add your own time limits, responsibilities, and disposal methods. Fill it in, download it, and have your team sign it online in minutes.
Agreed helps teams reduce delays, improve signing completion
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