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Privacy Policy

Effective Date: July 14, 2026

1. Introduction

Welcome to Agreed ("we", "our", or "us"). Agreed is a global platform for contract and legal agreement management, e-signature, document signing, and marketplace deal facilitation, accessible at https://agreed.net/.

We are committed to protecting the privacy of all users — individuals, businesses, and visitors — who access or use our platform. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.

By using Agreed, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of the platform.

2. Information We Collect

We collect various types of information to provide, improve, and secure our services.

A. Personal Information

  • Full name
  • Email address
  • Phone number
  • Date of birth (where required for identity verification)
  • Government-issued identification (where legally required for e-signature compliance)

B. Payment & Financial Information

  • Billing address
  • Credit/debit card details (processed securely via PCI-DSS compliant payment processors)
  • Transaction history and invoice records

C. Location Data

  • IP address and approximate geographic location
  • Country and region (for compliance with local laws and tax purposes)
  • Precise location data only when explicitly permitted by the user

D. Device & Technical Data

  • Browser type and version
  • Operating system and device type
  • Cookies, session tokens, and usage logs
  • Referring URLs and pages visited on our platform

E. Document & Agreement Data

  • Uploaded contracts, agreements, and legal documents
  • E-signature data including signature images, timestamps, and IP addresses
  • Metadata associated with documents (creation date, signatories, version history)

F. User-Generated Content

  • Messages, comments, or notes added within the platform
  • Deal or marketplace listings created by users

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account
  • To provide contract, e-signature, and document management services
  • To facilitate marketplace transactions and deals
  • To process payments and send invoices or receipts
  • To verify user identity and ensure legal compliance of signatures
  • To communicate with you about your account, updates, or support requests
  • To improve our platform, fix bugs, and develop new features
  • To detect, prevent, and investigate fraud, abuse, or security incidents
  • To comply with applicable laws, regulations, and legal processes
  • To send service-related notifications (account alerts, policy updates)

We do not use your data for automated decision-making or profiling that produces legal or significant effects without your explicit consent.

4. Legal Basis for Processing (GDPR & Global Compliance)

For users in the European Economic Area (EEA), United Kingdom, and other jurisdictions with applicable data protection laws, we process your personal data on the following legal bases:

  • Contract performance — to deliver the services you have signed up for
  • Legal obligation — to comply with laws such as e-signature regulations (eIDAS, ESIGN Act, IT Act 2000)
  • Legitimate interests — to improve our platform, prevent fraud, and ensure security
  • Consent — for optional data uses such as marketing communications (you may withdraw consent at any time)

5. Children's Privacy

Agreed is accessible to users of all ages; however, users under the age of 13 (or the applicable minimum age in their jurisdiction) are not permitted to create accounts or submit legally binding agreements without verifiable parental or guardian consent.

If we become aware that we have inadvertently collected personal data from a child under the applicable minimum age without proper consent, we will take prompt steps to delete that information. If you believe we have collected such data, please contact us at [email protected].

6. Data Sharing & Disclosure

Agreed does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

We may disclose your information only in the following limited circumstances:

  • With your explicit consent
  • To comply with a legal obligation, court order, or government request
  • To enforce our Terms of Service or protect the rights, property, or safety of Agreed, our users, or the public
  • In connection with a merger, acquisition, or sale of business assets — you will be notified of any such change

We use internal infrastructure and carefully vetted service providers (such as cloud hosting and payment processors) who process data solely on our behalf under strict data processing agreements. These providers are contractually bound to protect your data and may not use it for any other purpose.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our platform. These include:

  • Essential cookies — required for the platform to function (login sessions, security tokens)
  • Analytics cookies — help us understand how users interact with the platform (e.g., page visits, features used)
  • Preference cookies — remember your settings and language preferences

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the platform. We honor "Do Not Track" browser signals where feasible.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. After account closure:

  • Account data is retained for 90 days to allow for reactivation, then deleted
  • Contract and document data is retained for 7 years in accordance with standard legal and regulatory requirements
  • Payment records are retained for the period required by applicable tax and financial regulations
  • Anonymised or aggregated data may be retained indefinitely for analytical purposes

You may request deletion of your data at any time (see Section 10 — Your Rights).

9. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • TLS/SSL encryption for all data transmitted to and from our platform
  • AES-256 encryption for stored documents and sensitive data
  • Multi-factor authentication (MFA) for user accounts
  • Regular security audits, vulnerability assessments, and penetration testing
  • Access controls limiting employee access to personal data on a need-to-know basis

While we take all reasonable precautions, no method of data transmission over the internet is 100% secure. In the event of a data breach that affects your rights, we will notify you in accordance with applicable law.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Deletion — request deletion of your personal data ("right to be forgotten")
  • Portability — receive your data in a structured, machine-readable format
  • Restriction — request that we limit how we process your data
  • Objection — object to processing based on legitimate interests
  • Withdraw consent — where processing is based on consent, withdraw it at any time

While we take all reasonable precautions, no method of data transmission over the internet is 100% secure. In the event of a data breach that affects your rights, we will notify you in accordance with applicable law.

11. International Data Transfers

Agreed operates globally. Your data may be processed and stored in countries other than your own. Where we transfer personal data outside of the EEA or other regulated regions, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or equivalent mechanisms under applicable law.

12. Third-Party Links & Integrations

Our platform may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you choose to use.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

  • Update the "Effective Date" at the top of this policy
  • Notify registered users via email or an in-platform notification
  • Post a prominent notice on agreed.net

Your continued use of Agreed after changes take effect constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Agreed

We are committed to working with you to resolve any concerns about your privacy.

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