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Security

Effective Date: July 14, 2026

1. Our Approach to Security

At Agreed, security is foundational to everything we build. As a platform handling contracts, e-signatures, and sensitive business agreements, we apply industry-standard practices to protect the confidentiality, integrity, and availability of your data.

2. Data Encryption

  • All data transmitted between your device and Agreed is encrypted using TLS 1.2 or higher
  • Sensitive data at rest, including documents and signatures, is encrypted using AES-256 encryption
  • Payment information is never stored on our servers directly; it is processed through PCI-DSS compliant payment processors

3. Account Security

  • Multi-factor authentication (MFA) is available and recommended for all accounts
  • Passwords are hashed using industry-standard algorithms and are never stored in plain text
  • Automatic session timeouts protect accounts left idle on shared or public devices
  • Login attempts are monitored for suspicious activity, with automatic lockouts after repeated failed attempts

4. Infrastructure Security

  • Our infrastructure is hosted on reputable cloud providers with industry-leading physical and network security
  • Systems are protected by firewalls, intrusion detection, and continuous monitoring
  • Data is backed up regularly to prevent loss in the event of a system failure
  • Access to production systems is restricted to authorized personnel and logged for audit purposes

5. Application Security

  • Regular security audits and vulnerability assessments are conducted on our platform
  • Periodic penetration testing is performed by independent security professionals
  • Security patches and updates are applied promptly across our systems
  • Secure coding practices and code review processes are followed throughout development

6. E Signature & Document Integrity

  • All signed documents include a tamper-evident audit trail recording timestamps, IP addresses, and signatory actions
  • Document hashes are used to detect any unauthorized modification after signing
  • Access to stored documents is restricted to authorized parties associated with each agreement

7. Employee Access & Training

  • Employee access to user data is limited on a need-to-know basis
  • All employees undergo security and data protection training
  • Access to sensitive systems requires authentication and is logged and periodically reviewed

8. Incident Response

Agreed maintains an incident response plan to detect, investigate, and respond to potential security incidents. In the event of a data breach affecting your personal information, we will:

  • Investigate and contain the incident promptly
  • Notify affected users and relevant regulatory authorities as required by applicable law
  • Take corrective action to prevent recurrence

9. Reporting a Security Vulnerability

We welcome responsible disclosure from security researchers. If you discover a potential vulnerability in Agreed, please report it to us before disclosing it publicly, so we can investigate and address it promptly.

Report vulnerabilities to: [email protected]

Please include a clear description of the issue, steps to reproduce it, and any relevant technical details. We aim to acknowledge reports within a reasonable time frame and will keep you informed of our progress.

10. Your Role in Security

Security is a shared responsibility. We recommend that you:

  • Use a strong, unique password for your Agreed account
  • Enable multi-factor authentication
  • Avoid sharing your login credentials with others
  • Log out of Agreed when using shared or public devices
  • Report any suspicious activity on your account immediately

11. Changes to This Page

We may update this Security page to reflect improvements to our practices and infrastructure. Material changes will be reflected by updating the "Effective Date" above.

12. Contact Us

For security-related questions or concerns, please contact us:

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