Pricing

Credit Note

A Credit Note Template helps businesses reduce the amount a customer owes after a return, overcharge, or billing mistake. Use this free, ready-to-edit template to link the credit to the original invoice and show the adjusted amount clearly. Simply fill in your details, download, and send it in minutes

What Is a Credit Note and Why Do Businesses Use One?

A credit note, also called a credit memo, is a document a seller sends to a buyer to lower the amount owed on an invoice. It's used when goods are returned, an item was damaged, a customer was overcharged, or a discount was given after billing. A credit note usually includes a credit note number, the original invoice number, the reason for the credit, and the amount being credited. It keeps your records accurate and gives both sides a clear paper trail for accounting and tax purposes.

Keep Your Books Accurate and Customers Happy

Fixing billing errors by editing or deleting an old invoice can cause accounting problems and confusion during tax time. A credit note is the proper way to correct an invoice while keeping your records clean. Creating one from scratch, though, can mean missing key details like the original invoice number or tax adjustments. A ready-made Credit Note Template already includes every important field in a clear, professional layout. You just add the details, so your adjustments are accurate, easy to track, and simple for customers to understand.

Useful for Retailers, Wholesalers, Freelancers, and Accountants

This template is helpful for retailers and eCommerce stores handling product returns, exchanges, or damaged goods. Wholesalers and distributors can use it when customers receive the wrong items or short shipments. Freelancers, agencies, and service providers can issue credit notes for canceled work, overbilling, or agreed discounts. It also helps accountants, bookkeepers, and finance teams keep invoices and payments matched correctly. Restaurants, manufacturers, and subscription businesses can use it too whenever an invoice needs to be lowered after it was sent.

How to Fill Out a Credit Note Step by Step

Start by adding your business name, logo, address, and tax number if needed. Give the credit note its own unique number and add the date. Include the customer's name and address. Next, add the original invoice number and date the credit relates to. List the items or services being credited, along with the quantity, price, and reason. Show any tax adjustments and the total credit amount. Finally, explain whether the credit will be refunded or applied to a future invoice, then send it.


How to Use Agreed Templates

Start With the Template

Open the Product Agreement Template in your Agreed workspace and begin with a ready-to-use agreement structure.

Customize Agreement Details

Add or edit product details, responsibilities, pricing, deliverables, timelines, and other terms to match your agreement needs.

Review, Sign & Manage

Send the agreement for review and approval, collect signatures, and manage the completed agreement securely in Agreed.

Frequently Asked Questions.

Everything you need to know about Agreed. Can't find what you're looking for?

A credit note reduces the amount a customer owes, usually for returns or overcharges. A debit note increases the amount owed, often because an invoice was too low.

No, a credit note is a record that lowers the amount owed. The credit can be paid back as a refund or used as a discount on a future purchase.

It's not recommended. Deleting a sent invoice can cause accounting and tax problems. Issuing a credit note keeps a clear record that matches your books.

Yes, if the original invoice included sales tax, VAT, or GST, the credit note should show the tax adjustment. This keeps your tax records correct.

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